PRIVACY STATEMENT

Introduction

1.1 Don's Laundry On The Go is committed to protecting the privacy of our site users; this policy details the collection, use, and protection of personal information we receive from site visitors, app sign-up, and social media interaction.

1.2 This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the Don's Laundry On The Go Website, App, Don's  Laundry On the Go  Facebook Page and all related sites, applications, services and tools regardless of how you access or use them. 

1.3 You accept this Privacy Policy when you sign up for, access, or use our services, content, features, technologies or functions offered on our website and all related sites, applications, and services (collectively “Don's Laundry On The Go”). We may amend this policy at any time by posting a revised version on our website/Facebook Page. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days’ prior notice by emailing you a notice of the change at the email address you provided during service sign up.

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Data Collection

2.1 When you sign up for service or inquire through the Don's Laundry On The Go website or App or Facebook Page, you voluntarily provide us with your contact information including your address, phone number and email address as well as your financial information. This information is collected so that we can accurately perform pick up and drop off services and so that we can communicate with you regarding your laundry services. 

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2.2 We may automatically collect, store, and use the following kinds of personal information:

(a) Information about your computer and your visits to this site (including IP address, browser type/version, and pages visited);

(b) Information you provide when registering with our site or subscribing to our notifications (including your name and email address);

(c) Information relating to the use of our services or any other transactions initiated through our site (including billing address and credit card information); and

(d) Information you choose to post or send us via personal communication.

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Data Use

3.1 Personal information collected through our sites will be used specifically for the purposes detailed in this policy.

3.2 We may use your personal information to:

(a) Customize our website for you;

(b) Enable your use of our site services;

(c) Send you notifications, statements, and other communications relating to our business;

(d) Provide third parties with non-identifiable statistical information about our users;

(e) Prevent fraud and keep our site secure; and

(f) Verify compliance with the Terms of Use of our site.

3.3 Privacy settings can be controlled to limit online behavioral tracking.

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Data Disclosure

4.1 We may disclose your personal information only for the reasons set out in this policy.

4.2 We may disclose your personal information:

(a) When required to do so by law;

(b) To exercise or defend our legal rights; and

(c) Except as explained in this policy, we won’t provide your information to third parties.

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Data Retention

5.1 Our data retention procedures are designed to ensure that we comply with our legal obligations relating to the storage and deletion of personal information.

5.2 Personal information that we process for any reasons won’t be kept longer than is necessary for those purposes.

5.3 We will keep documents containing personal data:

(a) When required to do so by law; and

(b) To exercise or defend our legal rights.

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Data Security

6.1 The transmission of information over the internet is never 100% secure.

6.2 We will take reasonable measures to prevent the loss or misuse of your personal information (e.g. SSL Certificates).

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Amendments

7.1 We may amend or update this policy periodically by publishing a new version on our site.

7.2 We will notify you of changes made to this policy.

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Cookies

8.1 We may store cookies on your web browser when you visit pages of our site.

8.2 If you block cookies, you may not be able to use all the features of our website.

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Third Party Websites

9.1 Our site may include links to third party websites outside of our control and ownership.

9.2 You should read the Privacy Policies of each website you visit.

 

Our Details

10.1 You can contact us:

(a) Using our contact form;

(b) By mail at: 28 Tallawong Avenue Blacktown NSW 2148

(c) By phone at 0431446404; and

(d) By email at info@donslaundryotg.com.au